Mr. Graeme Colless On Phone To Agoda Australia Service
Receiving booking emails for bookings I have not made. Examples bookings number 110446992, 11047168, 110461009, 1306859656. Please cease sending me emails for bookings I have not made and SMS messages. Douglas Graeme Colless
I got through to a agoda representative on 02 80662868 and my issues addressed instantly good luck :).
Ms. Janeen Burke-reese On Phone To Agoda Australia Service
Hi there I need you to have a look at ID 105919965 as the VVC will not work. The original booking ID was 105891507 and was cxl by the agoda and rebooked, but the VCC for the new booking ID does not work. The bank is about to reverse the original VCC amount so we need to activate the VCC for the newer bookings. Can you please look into this as soon as possible. Regared janeen
GM Best Western Hunter gateway Hotel Rutherford NSW
Property ID 256555.
Ms. Bianca Gough On Phone To Agoda Australia Service
Can you please contact me I have been incorrectly charged by Agoda almost $400 when I have not made a booking. +61423876234.
If you have not received contact! i got through here in aus by calling 0280662868 and spoke with a representative :).
Would someone from Agoda Australia please contact Phil Bowden from Relbia Lodge regarding significant errors on Agoda's listing for our property. Agoda has our address in the town of Longford. We are in Relbia. This is urgent. I have tried to contact Agoda many many times with no response. Phil.
Hi phil I just read your complaint i had adjustments needed on my booking and got through on a number in sydney being 02 80662868 i spoke to a operator and only waited on hold for 10-15mins to get through hope this helps and not too late. Ive booked o/s trip often with agoda and have never had a problem, so i hope it helps with your listing issue.
Mr. Brian Taylor On Phone To Agoda Australia Service
I have been trying to register my property for six weeks having already completed five of the six steps required for registration. The property number is 1258273 under the name "A Getaway on Whites" Torquay, Victoria Australia. I keep receiving emails stating that five of the six steps are completed and the property is listed, but customers cannot make any bookings until I complete stage six which is the Contract. I cannot access the Contract area in the registration process. This is my last request for assistance. If I do not receive a valid reply in 24 hours I am cancelling the registration. Brian Taylor .
Mr. Giorgio On Phone To Agoda Australia Service
No one ever responds to the on-line forms or emails to [email protected] How to get them to reply? I think there is a scam and my credit details have been hijacked due to a hacker on their booking website. I was overcharged as a result and cannot change it.
Mr. Karyl Henry Zawartowski On Phone To Agoda Australia Service
TO FINANCE DEPARTMENTRE 781128 - A Miner's rest @ Broken Hill 2880, NSW, AustraliaI am the owner of the above property and I have not been paid for booking ID number 89732661 - Mr Graeme Wheeler. Check in 6th May, Check out 9th May -3 nights - $528 owing. I have sent three emails thru my Agoda contact Palmira on my log in website, but have heard nothing from Agoda about this problem. My email address is [email protected] can be paid thru Paypal at my email address or my banking details are:-K and H ZawartowskiBSB 062 513 Account no 1034 2272Commonwealth Bank Argent St, Broken Hill Please finalise this money owing thank you. Regards, Karyl Zawartowski.
Mr. Gordon Flevill On Phone To Agoda Australia Service
i have been trying to cancel my booking with agoda since the middle of april atpark royal hotel in kaula lumper reservation no 92858647 without success. this is due to not receiving any vouches for the hotel. on contacting the hotel direct i was informed that they had no record of thereservation no 92858647. after trying on several occasions without success to contact agoda. i then made a booking with the hotel direct.
Ms. Triana Parsons On Phone To Agoda Australia Service
THe advertising on my hotel booking suggests bed and breakfast. I booked this over an alternate because of the breakfast. Yet my confirmation shows no meals included. This is false and misleading advertising and i would like a full refund or breakfast to be included. If this is not received I will be making a formal complaint to the Department Of Fair Trading and my would result in negative feedback. Do not take any money out of my account8
Regards Triana Parsons
Bed And Breakfast Al Tre Ponti Venice
booking no 95616656
July 13-15 2016
2 Bed Apartment.
Mr. Tobias On Phone To Agoda Australia Service
Hello, my name is Tobias, I am a receptionist from Greenmount Beach Resort on the gold Coast. I have an an issue where a booking was to our records cancelled. However the guests were not refunded for it. They are upset. I have tried to call your contact numbers with no successPlease contact me on 07 55 361 222.
Ms. Maria Newton On Phone To Agoda Australia Service
That number given is not an Australian number. So what is your contact number in Australia. I need to talk to someone regarding the $440. 51 charged on my credit card on the 26th January, a day after I left for my holidays. There were two accommodation booking I made which I paid for and a no other booking was made on my behalf. Tried to upload my photo, but failed.
Mr. Herb On Phone To Agoda Australia Service
It states toll free to contact agoda from australia, but this is not what the website says. Gives a singaore number. All i wish to know is why change the seach for hotels on you site. Before there were many red dots showing different hotels in one area. Now if you click on map it shows just the one hotel. Please inform me of link to show me many hotels in one area. Like it was before. I am not happy because search takes too long now. Ps i only book through agoda when travellin upcounty.
Mr. Greg Perry On Phone To Agoda Australia Service
Can you please forward all correspondence to my new email address, [email protected] requested to make this change via telephone, my ID Number is 869298657.
Ms. Chris Mitchell On Phone To Agoda Australia Service
Good Morning, I think i booked two motels via Agoda for Coffs Harbour in Australia for the night of three Oct. I have only received an email confirmation for one motel (Park Beach) to [email protected], but I am concerned that I have booked another one and I need to cancel it before the cut-off. Please confirm that I only have one booking for Coffs Harbour for three Oct with Agoda. Regards, Chris.
Ms. Danielle On Phone To Agoda Australia Service
We are trying to find details of our booking. Please email urgently with the best phone number to call or with a reply email we can deal with privately.
Mr. Richard On Phone To Agoda Australia Service
IF YOU SERIOUSLY WANTED TO OFFER CUSTOMER SERVICE IN AUSTRALIA you would have a 1800 Phone number. But you only allow us a phone number of 44 -- which is not an Australian phone number -- what country - unknown. I do not have 000's of dollars or ISD ON MY PHONE TO DIAL internationally --so customer service for me is left to email--if any body will answer an email. That is a problem you admit is bad -- answering customer complaints. Furthermore you expect me to be a computer genius to upload photos and texts -- unfortunately I grew up before computers were operational. ----so again i am left unable to make any complaint .
Mr. Walter Cook On Phone To Agoda Australia Service
I ordered accommodation at the Asprey Hotel Patong Thailand with you yesterday for 26 days starting from the 5th October, as yet I have not received confirmation and a receipt. Please respond URGENTLY.
Mr. Max On Phone To Agoda Australia Service
M complaint is you do not respond to anything. I have spent $700. 00 on three booking and you totally ignore me. If you continue to ignore me I will cancel my booking and never use your company again Max Plummer EMAIL.
Mr. Rolf Light On Phone To Agoda Australia Service
A charge of $791. 28 on my credit card from " Agoda international Rozelle" on the 20/0315' I have booked a hotel in Bangkok booking no 59763901 which I through i paid some time a go. Regards Rolf Light .
Ms. Robbyn Brown On Phone To Agoda Australia Service
My husband had his card taken and a booking was made on Agoda using the card. Agoda was contacted the next day to advise and they cancelled the booking, but advised that the payment could not be refunded or modified as per their policy. I believe that given no service will be provided (eg. Attending the hotel) that Agoda should pay back all of the money minus a reasonable charge for service. We are now in financial difficulty due to the $205 not being refunded even though we did not incur this charge.
Mr. John Leonard On Phone To Agoda Australia Service
Booking No 58665891 for esplanade hotel fremantle Australia was requested to be cancelled approx six weeks ago. The esplanade hotel advised myself today that agoda has not advised them of the cancellation. Please confirm cancellation by email, thank you.
Ms. Susan Hybter On Phone To Agoda Australia Service
On the 5th Feb to the 11th Feb I booked to stay at the Gemini Holiday apartments in Burleigh Heads. I was quoted a price of 631 dollars. On my credit card statement this came through as 851 :20 dollars. Even allowing for a conversion rate, this is an excessive overcharging of 200 plus dollars. And as the NZ dollar is currently stronger, this should have been reflected in a lower amount. My name is Susie Hunter. My email address is :[email protected] address is 3Lanai Drive Burleigh Waters 4220 QLDand nine Bernard Street Taupo NZMy phone while in Australia is: 0488311333, until April two 2015 Please contact me ASAP to rectify this matter.
Mr. Carl Nordstrom On Phone To Agoda Australia Service
My American Express account show a transaction 31 January 2015 of AUD280 for Agoda Hotel Reservation Sydney. I have not been to Sydney nor have I stayed at a hotel at and around that date. I have used Agoda in the past for overseas hotel bookings, but not this year. Please explain or credit my account with the said amount. Carl (BC) NordstromAmex 374581647806006.
Ms. Summar Sargent On Phone To Agoda Australia Service
Tried calling above UK number from Australia and entering our hotel booking ID only to be told it does not exist. Left message on 02 8023 8700 number as well. There is no live customer service on that number. Agoda cancelled a booking and the guest has turned up unaware their booking was cancelled. We are unable to accommodate them as the room has been re-soldWill be terminating my partnership with Agoda after today.