Ms. Biyani Sunita J Hari Automobiles L On Phone To Hathway Broadband Mumbai Service
We at hari Automobiles p. Ltd Aurangabad had approached for internet services to be installed at our showroom. Accordingly we had issued the chque of rupees 5267/ dt 9/5/16 and was honoured also. But uptil date the net has not be installed in our office nor any proper response from the resp. Person. Each time we try to contact him, he says he is not in the office and shall call later and has never done so. We are actually fed up with the follow ups and require the amt. To be refunded back as early as possible through chq. Pl consider this seriously. The mobile number Of the ex. To whom we had handed over the cheque is 9021125722.
Mr. Vikas Pathare On Phone To Hathway Broadband Mumbai Service
Pl. Check Kothrud, Pune, Cable T. V. Faile every 15 days for five to 8hrs, Tks.
Mr. Pravin Kale On Phone To Hathway Broadband Mumbai Service
account number 1401367
my account renewal date was 15/5/2016 i paid up the renewal charges for one year on 10/5/2016 by mistake my account deactivated on 13/5/2016 evening after complaining it was activated on 15/5/2016 night please check accurate period on your record
i claim refund for the down period from 13/5/2016 evening to 15/5/2016 night
my earlier refunds are pending
Pravin Kale .
Mr. Apurba Banerjee On Phone To Hathway Broadband Mumbai Service
My account number 1593663, last Friday i. E 2nd of April I have paid cash of Rs. 2232/- towards new internet connection. On 3rd someone came and did the cabling, but till now nobody bothered to come with the router which was promised to be installed the very next day. My humble request to the management that please return me back my money and get back your fucking cable etc. Which was installed in my premises. I do not want your so called internet service any more.
Mr. Sandesh Gaikwad On Phone To Hathway Broadband Mumbai Service
Hi my self sandesh and i am very upset with the service actually i have completed my this months 15 GB data with 50 Mbps speed, but after that the speed is very weak even you tube is not working properly so it is my humble request to please look after the problem eagerly waiting for your positive reply thank you.
Mr. Nishant Shah On Phone To Hathway Broadband Mumbai Service
HiLet me highlight to you, your customer care service is ridiculous and absolute careless. Your customer care numbers are continuously busy even after trying the same for hours. We are not getting any technical help since yesterday, as the internet service is totally stopped. Why the hell you need photo to upload manditory to post a complain.
Mr. Pon Raja Bharathi On Phone To Hathway Broadband Mumbai Service
[email protected] I have been trying to login to account, but its showing expired. Account has been renewed yesterday.
Mr. G M Somavanshi On Phone To Hathway Broadband Mumbai Service
The account has already been renewed on three December 2015 by paying online payment of rupees 1799/-. Inspite of renewing of account well in advance you hopeless people are sending emails and SMS for renewal ane threatening to deactivate the account. I do not understand what sort of coordination you people are having within your company. You should be ashamed of yourself while sending such stupid messages to regular customers. If you are not able to provide proper service why do not close your company or send home such erring staff. I hope some sense will prevail upon and stop such stupid practices to harass customers. Before this email also I had told on your helpline numbers about this, but it was of no use. I am still continued to receive such nasty messages.
Mr. Mehul Gadani On Phone To Hathway Broadband Mumbai Service
I am Mehul Gadani and my hathway wifi account number is 1461155i am experiencing very low connection levels since last Friday at my residence. Please do the needful at the earliestthank youMehul Gadani 09821897558Mumbai.
Mr. Santosh Kumar Singh On Phone To Hathway Broadband Mumbai Service
We are a regular customer of hathway broadband and my account number Is 1195193. Here it is intimated that our internet service was interrupted since last month and today is restored and are being used by us. However we requesting to you please add that interrupted period in my account. Thanking you. Regards.
Mr. Hrushikesh On Phone To Hathway Broadband Mumbai Service
My internet is working very slow. My net plan is 1mbps, but since many days I am not getting proper speed. My mobile number is 9819136156.
Mr. Anand On Phone To Hathway Broadband Mumbai Service
I am not getting speed as per my plan. Regularly complaining.
Mr. Ganesh S. Sangle On Phone To Hathway Broadband Mumbai Service
Last two months we faced disturbance in broadband connection at my residence in four bunglow Andheri West. On 24th August I reg.complaint to customer care and Docket number Is 13875260, but still problem is not solved. My Hathaway connection number Is 634502. Please solve problem urgently.
Mr. Tvrao On Phone To Hathway Broadband Mumbai Service
Dear Hathway the GreatI really do not understand what is happening to this company. Its is really pathetic The next when called Yogesh, with great difficulty, he says he will look into the matter. And then he never got back to me. After a long try, Yogesh said he will return my check. I sai okay do that. He never did. It has been nearly two months now. I receive some sporadic calls asking me about cabling part. My calls to Yogesh cell never answered. Who is the right person I can talk to? Please respond quickly. Tvrao 9833426781Tvrao [email protected]
Ms. Ajit On Phone To Hathway Broadband Mumbai Service
The most pathetic service I have experienced so far in my life. Was promised a speed to 5mb, I am still working with a stone age speed. Despite multiple complaints were I was promised an engineer visit, tickets were closed without any action. Clean evidence of fraud that Hathway did to me.
Ms. Murarilal Tulsyan On Phone To Hathway Broadband Mumbai Service
Account number is 1122888 I have paid Rs 562 but the speed has not been upgraded so far. Pl do it forthwith and without any delay.
Mr. Sujesh On Phone To Hathway Broadband Mumbai Service
My account number is 384140 Sujesh kodoth. I have made several complaints about the speed of my internet connection and every time my complaint is closed without anyone coming and checking it. Your customer care rep also checked my speed and said that even though i do not utilise the entire amount of data still the speed is very less he assured me a technician will check it, but as usual it was closed the complaint without anything resolved. This has been very very disappointing for us. We have always recommended hathw ya to our friends and families, but this time this has been really bad service and care from your end. Please look into this matter as soon as possible. ThanksSujesh kodoth.
Mr. More On Phone To Hathway Broadband Mumbai Service
Set-box is not working Properly, we have been asked our cable operator many times they didn't took any action. Always set-box shown massage please contact and pin in not proper please do the needful.
Mr. Hemant Bathija On Phone To Hathway Broadband Mumbai Service
Dear sir my account number is 286165. I had received bill of Rs 773/- i am using internet from last four to five years never had complain for any thing and i use only for 30 min in morning on 25 january bill is 503 it is some mistake pleas help me.
Ms. V C Godse On Phone To Hathway Broadband Mumbai Service
No network from yesterday. 67134567, 61165566, 1800221119. I have not got response from half an hour.
Mr. Pratik K On Phone To Hathway Broadband Mumbai Service
Bad Service. They committed uninterrupted connection, but its always down. The call centre guy says contact your local service centre. And service centre guy says contact your call centre. Most of the times call is not even received.
Mr. Shafiq Bekal On Phone To Hathway Broadband Mumbai Service
Unable to connect toll free numberthe said toll free number is which is display for hathway broadband services is of cable TV not for broadband services. Unhappy with the services. Please resolve the complaint number 11539836. RegardsShafiq Bekal9619299403.
Mr. Vijay Mewada On Phone To Hathway Broadband Mumbai Service
Account number 922639 since from 10-15 DAYS now again MY net is not working some time is OK, but slow and every time goes off. And. On every 15to30 minute. NO NET between 3. 00to8. 00pm and before 10. 00am everyday. Taking long time to start. May not start even after a day. Today speed is 2. five to 7kbps madam Apurva agree to installed a new modem and a assure gift, but tte modem is WEbstar oldest one AND A GIFT may be after a year or not. Please look in this matter. Thanks. 9867874913Vijay Mewada.
Mr. Aadil On Phone To Hathway Broadband Mumbai Service
I have called you for the internet connection the whom i have talked he was told me that your company person will come on my place to check out that you can give net or not, but they have not come till yet for checking and they have not called me till yetand sir it is humble full request from that please send them on Monday, Wednesday, Saturday, and Sunday before 12pmthank you
Mr. Sunil S Shah On Phone To Hathway Broadband Mumbai Service
Daily and regular network failureno response from senior person from customer care.
Mr. Sanjay Kumar Kushwaha On Phone To Hathway Broadband Mumbai Service
Please tell me how to connect to internet. Till now i am connecting to internet through diagnosis. My account number is 1228566 and complaint number is 11566406.
Mr. Manoher Rohira On Phone To Hathway Broadband Mumbai Service
I am Manoher Rohira writing this complaint on behalf of Internet Customer No. 130324 which stands in the name of my daughter Sneha M. Rohira. Our Net goes off between 6. 0 PM to 10. 0 everyday. We have yearly subscription. We put complaint everyday, but once it starts THERE IS NOMONITORING as to why there is regular complaint. In other Net companies they have monitoring system. THEY CONFIRM FROM CUSTOMER and then only they close the complaint. If there is regular complaint then higher authorities they take note of it. We are Professionals. Either you solve our problem or say sorry and refund our deposit, if any. Thanks.
Mr. Dhananjay On Phone To Hathway Broadband Mumbai Service
very third class internet service provider, and the most irritating low speed, it is better to have a local or BSNL connection, will never use this damn connection
Mr. Rakesh Kanekar On Phone To Hathway Broadband Mumbai Service
When i called toll free number for Wi-Fi services they ask me to dial another number which is 02267134600 which is not available. I need an urgent help on router configuration can someone please assist me on my query or please provide me with correct contact person who can help me.
Mr. Sarfraz On Phone To Hathway Broadband Mumbai Service
I am calling Hathway customer care from 11-12-14 for my speed, but they just giving me only time.
Ms. Mina On Phone To Hathway Broadband Mumbai Service
Been calling the customer care number 67134600 since the 7th of December and having been assured of prompt service, till date nothing has been done to solve my problem. Whenever I call I have only been given false assurances and empty promises. The company has to realize people are paying for service. It is not a charity.
Mr. Prakash On Phone To Hathway Broadband Mumbai Service
My internet is not working, since last Sunday means from seven th December 2014 after doing so many complain on your call center neither problem solved nor technician visited my internet not connected permanently very often it disconnected hope by complaining once again, my problem will solved
Mr. Swapnil Darji On Phone To Hathway Broadband Mumbai Service
I can't watch Star Sports videos, It is saying it is not available in your region. Cable is not working. Please reply fast.
Mr. Dhimant Choksi On Phone To Hathway Broadband Mumbai Service
I am user of Hathway broadband wifi since last two years. I have some problems in network from last one week. Several times i have called and registered complaints, but no one to come and attend the same. My customer number is 946010 and address is 3204, Granderur Vasant Marvel, near Magathane telephone exchange, Borivali east. Request please send your technician on most urgent basis,Thanks,
Mr. Bindumadhav Katti On Phone To Hathway Broadband Mumbai Service
Inter Net Account number is 546691.
I have renewed my account today by paying RS 1589.89 + 700 as i was told by the customer agent that i have to pay RS 2210 for 50MB internet for three months. Kindly change my status accordingly and grant me a higher speed and a free WI-FI modam. My Account is not showing accordingly at this point of time. It is very difficult to get customer care person. Its no good care. Else next time, i will not renew, but go for some other service provider. Please ask your person to contact me as i am a disable person and expect good response from you. Regards.
Mr. Paresh Patel On Phone To Hathway Broadband Mumbai Service
Why your connection is not working from last Sunday? As customer, we want extension period of these many days, when your service was unavailable.
Mr. Krishnamoorthy Iyer On Phone To Hathway Broadband Mumbai Service
I am from Kalyan-ac number 1143593-Krishnamoorthy Iyer. Your internet service was not available for more than ten days during September to October 2014 due to your operator's mistake (as told by your call centre executive. Please Refer the recorded conversation). As i am fully depend on net for my office work. I have lost much of the time and money. I want the extension of my period for number of days lost due to your service failure.
Please do the needful immediately.
Mr. Ca L R Jaju On Phone To Hathway Broadband Mumbai Service
My broadband account number has not been 744510 working since last six days. And nobody from Hathway is bothered to correct it.
Mr. Ca Laxminiwas Jaju On Phone To Hathway Broadband Mumbai Service
My broadband account number is 744510. My broadband line is dropping continuously and i have lodged complaints for four times in last five days and talked to customer care and local Malad office for ten times. They says our person will visit, but no one visit to our office and we get SMS that your complain is resolved. Most disappointing service. We will surrender the line if it is not taken seriously.
Mr. Daulat Vatnani On Phone To Hathway Broadband Mumbai Service
No response of complaint lodged even after 24 hrs.
Mr. Daulat Vatnani On Phone To Hathway Broadband Mumbai Service
Account 1000071 21/06/13
New connection started on 19/06/13 @about four pm and stooped working from 20/6 morning '
complaint lodged, but response up to 21/6/ morning ie for 24hrs. please improve service.
Mr. Sumeet Navalkar On Phone To Hathway Broadband Mumbai Service
I am from Wadala (E) and I have two set top boxes installed at home. Both are not working since last five days. One of the smart card number is 44540870.
Upon numerous calls, now the customer care is asking us to change the cables and pay for it ourselves! I am completely stumped... The network was working jsut fine.. then we started losing one channel after the other.. and finally no channels could be seen..We get jsut a warning box which says "Technical Problem". And suddenly the customer service sends a guy at out place and he decides that new cables are required worth rupees 1800-1900/-.