Mr. Tamerlan On Phone To RockAuto Service
My question is concerning the part for 2002 Buick Regal LS named CV Half Shaft Assembly, brand Surtrack/Trakmotive GM 8054. It is written there that it does not include ABS ring. But as I know for this particular model of car it does not have to include the ABS ring and this ring is located in the Hub Assembly. Can you clarify this point, please?.
Ms. Chris Graham On Phone To RockAuto Service
I ordered two struts and two shocks. I received the two struts and one shock. The box from fed-ex was opened. I need this shock for a customer's car on Monday. The shock number is 322 5614. Can one be shipped in time so, this job is not lost for me. Also there should be no charge for the replacement or shipping. This wasn't my fault. Please advise me as soon as possible ion this matter.
Mr. Michel Gagne On Phone To RockAuto Service
My name in Michel Gagne on order number 49564941 I order a ignition coil and I recive a Gardian/one source part number k8690 can you send me the ignition coil I order need it as fast as possible my email is ([email protected]) thank you.
Mr. Greg Weeks On Phone To RockAuto Service
Beck/Arnley Stabilizer bar bushing (BA 101-5586) for a 1998 Nissan Maxima SE does not fit. The bushing hole is not large enough. It would fit a GLE or GE version, but the SE version stabilizer bar is larger. The online description says that this fits an SE model. It does not Rock auto says I ordered the right thing and they shipped the right thing so they will only refund me 1/2 the cost. The part doesn't fit The description online is incorrect. I should be refunded 100% of the cost. The bigger issue is that the car was disassembled and then I find out the part doesn't fit. Do your homework on the parts you sell. They have no phone service support. Everything is done online and they won't admit that their description is incorrect. I totally feel ripped off and now need to do the disassembly a second time. Very disappointed.
Mr. Randy Hughes On Phone To RockAuto Service
This company is biggest piece of shit as it pretains to custoer service.
Mr. Leon On Phone To RockAuto Service
I'm writing with regards to order 46444108. I would like to make sure that this part is in fact for the left (driver's) side motor. I tried to order this part recently (order 45839947) and received the motor for the right side. I have since returned 45839947. Please investigate just in case it was my error and not Rock Auto's. Thank you.
Ms. Serina Gaither On Phone To RockAuto Service
They have very good prices on parts but, be aware if you need a refund or exchange you do not get your shipping and handling cost back and if you want to exchange your parts they will charge you another shipping and handling for shipping it back to you. Buying things online sometimes cost you more money than just going to your local store and purchasing them.
Last year i received a RockAuto.com gift certificate as prize from a car show. On May 14 2016 I am helping with a car show at Lake St. Croix Beach MN. I was hopping you would be kind enough to donate a few gift certificates for our show. We are raising money for new play ground equipment. 100% of the money we raise will be used for this cause. Thank you. Greg.
Mr. Kevin Flick On Phone To RockAuto Service
Why do I have to pay to ship back the part that was sent wrong do to rock auto? I already paid $45. 00 to get it to me in one day now I have to pay more to ship it back then wait until they get it and then ship it back at the lowest rate for them meanwhile my vehicle is sitting broke down because of rock auto and the poor customer service. Yeah I would like a call from someone there my number is 864-359-9441.
Mr. Amir Barkhordary On Phone To RockAuto Service
This complaint is in reference to the order number is 41797518
with the tracking number is 9405510200847076065696
The product (Air duct hose) is short (7. five inches). As listed on your webpage and the one I ordered the length of the hose is 18 inches
You have sent me the wrong product. This is the first time I am doing business with you and unfortunately I am not having a good experience
I tried to reach the customer service by phone, but each time it gets disconnected. Amir Barkhordary
1832 Tulip Ln
Wellington FL 33414
Ph. 801 708 4440.
Mr. Larry O'neal On Phone To RockAuto Service
Just purchased a pair of AS-2715 air shocks for my 2005 cad/escalade. Bypassed the OEM air compressor and installed all new air lines to use these shocks as the old fashion manual air fill units. They won't hold air even after re-doing the air lines three times** Question? Do these shocks need the on board air compressor to continuously keep them filled because they leak? If so, not a good deal. My PO was 40513321 Order 44 66091 2016-01-03.
Mr. Alan Wyatt On Phone To RockAuto Service
I ordered gasket set on 39500917 on the 2-12-2015 and it has gone to Brazil and has not moved 11-12-2015 and I live in Australia so were is my partsusps. Cpm tracking number Cj449249046us so please find it or send a replacement parts as it has cost me au$56. 18 in freight.