RockAuto Customer Service Phone Number

Phone Number of RockAuto is 1-608-661-1376, +1-866-7625-2886 .
RockAuto, LLC is an American based company that specializes in the areas of providing a wide variety of automotive parts and other related accessories. RockAuto, LLC has been accredited by the Better Business Bureau (BBB). The company started business operations in the year 1999. RockAuto, LLC was founded by two brothers, Tom and Jim Taylor. The company was named after Rock River, the tributary of the Mississippi River and the corporate office of the company is situated in Madison, Wisconsin.

RockAuto Products


The company provides products for marine vehicles, motorcycles and cars. It offers engine parts, headlights, brake pads, exhaust systems, ignition parts, electrical sets, bodyparts, all engine parts, complete transmissions and many others. Each and every product come with its respective manual for proper installation. The customers can also shop the products through the official website. Rockauto delivers almost all kind of spare parts for all types of cars and its models from over three hundred manufactures to customers present in every continent excluding Antarctica.

RockAuto Central Office Address:


The central office of RockAuto, LLC is located at 6418 Normandy Lane, Madison, Wisconsin 53719, United States of America.

RockAuto Central Office Email-ID:


[email protected], customers can also send emails to the Rockauto central office.

RockAuto Central Office Fax Number:


+1-608-819-6350, customers can send their requests in form of documents with help of fax number.

RockAuto Office Hours:


The company has office hours from Monday through Thursday: 6:00 a.m. to 10 p.m., Friday: 6:00 a.m. to 9:00 p.m., Saturday: 7:00 a.m. to 6:00 p.m. and Sunday: 8:00 a.m. to 4:00 p.m.

RockAuto Website:


rockauto.com, an official website of Rockauto made for online customers so that they can check all the information


Social Media Links:


Customers can also connect with Rockauto through Facebook, Customer Lobby and Better Business Bureau (BBB) and their website links are as follows;

Rockauto Facebook Page Link:
facebook.com/pages/RockAutocom/92559608347

Rockauto Customer Lobby Page Link:
customerlobby.com/reviews/5604/rockautocom/

Rockauto Better Business Bureau (BBB) Page Link:
bbb.org/wisconsin/business-reviews/auto-parts-and-supplies-new/rockauto-llc-in-madison-wi-36000240/#bbbonlineclick




RockAuto Address


The address of RockAuto is 6418 Normandy Lane, Madison, Wisconsin 53719, United States of America.

RockAuto Email Address


The email address of RockAuto is [email protected].

RockAuto Website


The Website of RockAuto is rockauto.com.

RockAuto Customer Support Service Phone Number


The customer support phone number of RockAuto is 1-608-661-1376, +1-866-7625-2886 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of RockAuto Service Center and RockAuto customer service phone number is given below. The helpline of RockAuto customer service phone number may or may not be toll free.
RockAuto Phone Number Customer Service

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RockAuto Source of Knowledge


rockauto.com/
rockauto.com/lang/en/press1.html
rockauto.com

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RockAuto Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Tamerlan CallsNov 11, 2016

Mr. Tamerlan On Phone To RockAuto Service
My question is concerning the part for 2002 Buick Regal LS named CV Half Shaft Assembly, brand Surtrack/Trakmotive GM 8054. It is written there that it does not include ABS ring. But as I know for this particular model of car it does not have to include the ABS ring and this ring is located in the Hub Assembly. Can you clarify this point, please?.

Reply
Customer care female
Ms. Chris Graham CallsSep 23, 2016

Ms. Chris Graham On Phone To RockAuto Service
I ordered two struts and two shocks. I received the two struts and one shock. The box from fed-ex was opened. I need this shock for a customer's car on Monday. The shock number is 322 5614. Can one be shipped in time so, this job is not lost for me. Also there should be no charge for the replacement or shipping. This wasn't my fault. Please advise me as soon as possible ion this matter.

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Customer care male
Mr. Michel Gagne CallsAug 06, 2016

Mr. Michel Gagne On Phone To RockAuto Service
My name in Michel Gagne on order number 49564941 I order a ignition coil and I recive a Gardian/one source part number k8690 can you send me the ignition coil I order need it as fast as possible my email is ([email protected]) thank you.

Reply
Customer care male
Mr. Greg Weeks CallsAug 02, 2016

Mr. Greg Weeks On Phone To RockAuto Service
Beck/Arnley Stabilizer bar bushing (BA 101-5586) for a 1998 Nissan Maxima SE does not fit. The bushing hole is not large enough. It would fit a GLE or GE version, but the SE version stabilizer bar is larger. The online description says that this fits an SE model. It does not Rock auto says I ordered the right thing and they shipped the right thing so they will only refund me 1/2 the cost. The part doesn't fit The description online is incorrect. I should be refunded 100% of the cost. The bigger issue is that the car was disassembled and then I find out the part doesn't fit. Do your homework on the parts you sell. They have no phone service support. Everything is done online and they won't admit that their description is incorrect. I totally feel ripped off and now need to do the disassembly a second time. Very disappointed.

Reply
Customer care male
Mr. Randy Hughes CallsJul 05, 2016

Mr. Randy Hughes On Phone To RockAuto Service
This company is biggest piece of shit as it pretains to custoer service.

Reply
Customer care male
Mr. Leon CallsMay 16, 2016

Mr. Leon On Phone To RockAuto Service
Good afternoon,

I'm writing with regards to order 46444108. I would like to make sure that this part is in fact for the left (driver's) side motor. I tried to order this part recently (order 45839947) and received the motor for the right side. I have since returned 45839947. Please investigate just in case it was my error and not Rock Auto's. Thank you.

Reply
Customer care female
Ms. Serina Gaither CallsApr 01, 2016

Ms. Serina Gaither On Phone To RockAuto Service
They have very good prices on parts but, be aware if you need a refund or exchange you do not get your shipping and handling cost back and if you want to exchange your parts they will charge you another shipping and handling for shipping it back to you. Buying things online sometimes cost you more money than just going to your local store and purchasing them.

Reply
Customer care male
Mr. Greg Runk CallsMar 06, 2016

Last year i received a RockAuto.com gift certificate as prize from a car show. On May 14 2016 I am helping with a car show at Lake St. Croix Beach MN. I was hopping you would be kind enough to donate a few gift certificates for our show. We are raising money for new play ground equipment. 100% of the money we raise will be used for this cause. Thank you. Greg.

Reply
Customer care male
Mr. Kevin Flick CallsMar 02, 2016

Mr. Kevin Flick On Phone To RockAuto Service
Why do I have to pay to ship back the part that was sent wrong do to rock auto? I already paid $45. 00 to get it to me in one day now I have to pay more to ship it back then wait until they get it and then ship it back at the lowest rate for them meanwhile my vehicle is sitting broke down because of rock auto and the poor customer service. Yeah I would like a call from someone there my number is 864-359-9441.

Reply
Customer care male
Mr. Amir Barkhordary CallsFeb 11, 2016

Mr. Amir Barkhordary On Phone To RockAuto Service
Hello
This complaint is in reference to the order number is 41797518
with the tracking number is 9405510200847076065696
The product (Air duct hose) is short (7. five inches). As listed on your webpage and the one I ordered the length of the hose is 18 inches
You have sent me the wrong product. This is the first time I am doing business with you and unfortunately I am not having a good experience
I tried to reach the customer service by phone, but each time it gets disconnected. Amir Barkhordary
1832 Tulip Ln
Wellington FL 33414
Ph. 801 708 4440.

Reply
Customer care male
Mr. Larry O'neal CallsFeb 05, 2016

Mr. Larry O'neal On Phone To RockAuto Service
Just purchased a pair of AS-2715 air shocks for my 2005 cad/escalade. Bypassed the OEM air compressor and installed all new air lines to use these shocks as the old fashion manual air fill units. They won't hold air even after re-doing the air lines three times** Question? Do these shocks need the on board air compressor to continuously keep them filled because they leak? If so, not a good deal. My PO was 40513321 Order 44 66091 2016-01-03.

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Customer care male
Mr. Alan Wyatt CallsDec 21, 2015

Mr. Alan Wyatt On Phone To RockAuto Service
I ordered gasket set on 39500917 on the 2-12-2015 and it has gone to Brazil and has not moved 11-12-2015 and I live in Australia so were is my partsusps. Cpm tracking number Cj449249046us so please find it or send a replacement parts as it has cost me au$56. 18 in freight.

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