Igl Delhi Customer Care Phone Number

Phone Number of Igl Delhi is +91-11-46074607/1860-180-1817/+91-11-45195959 .
Indraprastha Gas Limited or Igl is a natural gas distribution company in India. Igl Delhi mainly serves NCR area in Delhi. Igl Delhi has been serving the community since 1998, when it took over the operations of GAIL (India) Limited. Igl Delhi was jointly started by GAIL and Bharat Petroleum.

Complaint Numbers Of Igl Delhi


If you are facing with difficulties or any kind of hesitations or unresponsive replies by the officials of Igl Delhi. You Can dial given below these numbers to take the action with higher officials.
Official Contact Number for General Inquiries / Support
Phone Number: +91-11-46074607/1860-180-1817
Official Contact Number of Ms. Nidhi Joshi
Phone Number: 011 -46074806
Valuable Contact Number of Nodal Officer Mr. Vikram Jettley
Phone Number: 011 – 46074811
Contact Number of Appellate Authority Mr. Ashim Batra
Phone Number: 011 – 46074801

Indraprastha Gas Limited serves more than 4,70,000 households and a number of commercial businesses. The Company caters the needs of 7,50,000 CNG vehicles through its 297 CNG filling stations. Daily, Igl Delhi has total CNG compression capacity of 56.43 lakh Kilogram. Igl Delhi provides the nourishing environment in the expenditures of reliable resources. Igl Delhi main motto is to provide the safe, secure and reliable resource. Igl Delhi provides online My account options to the registered customers such that the users can easily pay, stop, view, compliant options in an respected manner from any where. Igl Delhi provides discount on online payments by Master Card payments, visa debit and net banking options.

Mailing Address of Igl Delhi


Customers can directly send their essential official documents/paper works to the respected address. The given address are Indraprastha Gas Limited: IGL Bhawan: Plot No. 4, Community Centre: Sector 9, R K Puram: New Delhi - 110022.

Fax Address Of Igl Delhi


Customers can also fax on the given vitae here in terms of issue/complaints/new connections. The given numbers are 91-11-26171860/26171863/26171921

How To Find The Out-let Store Of Igl Delhi


Customers can easily locate the locations of Igl Delhi store hubs by visiting the link given below there fill the criteria blogs. The given link is https://iglonline.net/Outlet.aspx




Igl Delhi Address


The address of Igl Delhi is IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, India.

Igl Delhi Email Address


The email address of Igl Delhi is [email protected]/ [email protected].

Igl Delhi Website


The Website of Igl Delhi is iglonline.net.

Igl Delhi Customer Support Service Phone Number


The customer support phone number of Igl Delhi is +91-11-46074607/1860-180-1817/+91-11-45195959 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Igl Delhi Service Center and Igl Delhi customer care number is given below. The helpline of Igl Delhi customer care number may or may not be toll free.
Igl Delhi Phone Number Customer Service

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Igl Delhi Source of Knowledge


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Your Complaint, Suggestion, Complication, Review To Igl Delhi

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Igl Delhi Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Samar Kumar Chatterjee CallsDec 10, 2016

Mr. Samar Kumar Chatterjee On Phone To Igl Delhi Service
I AM Samar Kumar Chatterjee I APPLIED FOR PNG CONNECTION. I DEPOSITED DEMAND DRAFT OF RS. 6000/=DATED 18-10-2016 DRAWN ON CENTRAL BANK OF INDIA. I WAS PROVIDED LEAD NO. 8800126980
INSPITE OF MY SO MANY COMPLAINTS NO BODY HAS APPROACHED ME. PLEASE LOOK INTO THE MATTER SERIOUSLY AND DO THE NEEDFUL.

Reply
Customer care female
Ms. Anita Negi CallsNov 16, 2016

Ms. Anita Negi On Phone To Igl Delhi Service
Dear Sir/Madam,

I am IGL customer CA No-400000390483 (Anita Negi, 5-P, Pocket-4, Mayur Vihar Phase-3, Delhi-96. Ihave still neighter recd bill or not any message recd for payment. If i am checking in your side it required BP No. Kindly send us BP code or Bill while reading is already taken by representatve on dt, 20th October2016.

Reply
Igl Delhi Customer Service Care Phone Number 294752
Mr. Akash CallsOct 30, 2016

Mr. Akash On Phone To Igl Delhi Service
Sir
Mera naam Akash h main shadipur Delhi (ATC) ke pump mein CNG feeling karta hu
Waha pe apka ek operator humse paiso ki demand karta h
Sir hum ko dhamki bhi deta h kahta h main bahut haraami aadmi hu kuchh bhi kar skta hu
Iska MATLAB h ki hum CNG bharte h to hmare 50, 60rs. Ban jate h ye kahta h ke agar machine (compresser hi na chalega to kya karoge) sir mujhe is par shak h ki Jo machine kharaab hoti h ye hi karta h
Sir ye pahle khane peene ki demand karta tha humne manli
Ab to sir seedhe seedhe paise maang rha h
Sir humne iski ek Gupt video Bnai h ise please dekh Lena aur sir action jaroor Lena.

Igl Delhi Phone Number Customer Care Service
Reply
Customer care male
Mr. Bhuwan Chandra CallsOct 13, 2016

Mr. Bhuwan Chandra On Phone To Igl Delhi Service
I, Bhuwan Chandra R/o 27/1037 Baba Kharak Singh Marg, New Delhi 01. My Business Partner number is 1000193043. I have got IGL connection in this particular address on 16/4/2016 and since then we haven't received any bill till now. Please look after this issue as it is going to be a burden if I have to pay the bill for seven months in one payment.

Reply
Customer care female
Ms. Rajani Kumari Sinha CallsOct 09, 2016

Ms. Rajani Kumari Sinha On Phone To Igl Delhi Service
Dear sir/madam
I, Rajani Kumari Sinha R/o H. No. 414, sector IV, Timarpur-54. I applied for PNG new connection 20 days 25 days ago. I submitted all documents along with Demand Draft of Rs. 1000/- in IGL head offic. Till date, PNG connection has not been started in my house. Icontacted customer care and Derawal control room many times, but no one responded me on the right way. Customer service officer Mr. Mithilesh of Derawal control offic's attitude is very rude. Without started new connection, I am totally depend on hotels for taking food. If I have caught any disease like food poison then IGL will only responsible because PNG new connection should start within three days according to your rule. So kindly request you to start PNG connection in my house at the earliest. Thanking you.

Reply
Customer care male
Mr. Prem Chhabra CallsAug 27, 2016

Mr. Prem Chhabra On Phone To Igl Delhi Service
MY PNG connection has been disconnected since January 2016. I have made so many complaints, but they are in vain. Please explain why no action was taken on my complaints. My dues have been cleared. Prem Chhabra,
C-27, New Moti Nagar,
New Delhi-110015
BP No. 4000271449
Ph. 9810710020.

Reply
Customer care male
Mr. Rajkishore Panigrahi CallsAug 26, 2016

Mr. Rajkishore Panigrahi On Phone To Igl Delhi Service
MY BP NO IS 5000018074, NAME-R. K. PANIGRAHI, F-8/431, SAGAR PRESIDENCY, SECTOR-50, NOIDA-201301. I PAID Rs. 510/- for last igl bill by smart pay of HDFC regalia card. KINDLY, SEND ME RECEIPT BOTH BY MAIL AND POST IMMEDIATELY. MY MAIL ID IS : [email protected] Co. In
alternate e-mail ID is panigrahi. [email protected]
with regards,

R. K. Panigrahi.

Reply
Customer care male
Mr. Chakradhar Yadav CallsAug 09, 2016

Mr. Chakradhar Yadav On Phone To Igl Delhi Service
I have submitted demand draft No. 705537 dt. 2/8/2016 with all papers of Government Quarter No. 5/1, Sector one, M. B. Road, Pushp vihar, new Delhi 110017 for IGL connection. Many times I requested for connection to your customar care. But yet not been connected IGL in my house. Please give me urgently connection of IGL in 5/1, sec one, M. B. Road, pushp vihar

Thanking you,

Yours : Chakradhar Yadav Mob. No. 9968263924.

Reply
Customer care male
Mr. P Ndahiya CallsJul 08, 2016

Mr. P Ndahiya On Phone To Igl Delhi Service
PNG line is fixe on back wall of my house no 26 Block -I pocket -04 Sector. 16 Rohini Delhi. I have to repair and rennovate my house. PLEASE SHIFT PIPES TO THE WALL. HOUSE NO 27 the actual user of PNG. Please note that no PNG is used at my house still the line is mounted on my waLLC
Regards
P N DAHIYA
9811534526.

Reply
Customer care female
Ms. Jitender Ahuja CallsJul 06, 2016

Ms. Jitender Ahuja On Phone To Igl Delhi Service
my Bp No. Is 4000380911, and my lead number Is 800114990, user name is Mr. Jitender Ahuja . I have a very big issue. I submit my first cheque for new connection before six month. After some time they said cheque has bounced, in feburary i gave other cheque and i called up so many time, but your executive said we have no received any cheque, but on monday 4th july they said you have to give photo copy of last cheque and application. Now my cheque is clear. I just want to know when i will get new connection? now i am fedup.

Reply
Customer care male
Mr. Sanjay Kumar Taneja CallsJun 28, 2016

Mr. Sanjay Kumar Taneja On Phone To Igl Delhi Service
Sir I have applied for a new connection lead number is 8800186471 and BP no as told by your executive on toll free number is 4000421119, all relevant documents and cheque of rupees 6000 was given one month back awaiting for connection. Pl help in getting the connection. Sanjay Kumar Taneja 9958222802.

Reply
Customer care male
Mr. Mohit Khurana CallsMay 28, 2016

Mr. Mohit Khurana On Phone To Igl Delhi Service
Hi,

I got this mail on 9th May 2016
Dear Customer,

Lead No. : 8800140155

Mobile No. : 9818294557

email ID : [email protected]

In reference to your request against lead No 8800140155 for new PNG connection at your premises, we would like to inform that documents has been verified and cheque against registration has been cleared from your Bank. Kindly note your BP no 4000392504 (Business Partner No) for future correspondence

but so far connection has not been installed or started when will it be done.

Reply
Customer care female
Ms. Hemlata Solanki CallsMay 25, 2016

Ms. Hemlata Solanki On Phone To Igl Delhi Service
Mrs Hemlata Solanki my house number is 776 type 1govt flat in gulabi bagh. I have applied for new PNG connection my B. P. NO 4000308333 lead number 8800033261 I have paid rupees 1000 through cheque number 043599. I did not get PNG connection in my kitchen. Please intimate the status my application.

Reply
Igl Delhi Customer Service Care Phone Number 262110
Ms. Jaya Babu CallsApr 18, 2016

Ms. Jaya Babu On Phone To Igl Delhi Service
My BP No is 7000035295. I have received a bill of 2745. 75 INR. My only consumption for billing is 30 scm and the bill came for 30 75 scm. As per the IGL bill, The reading used for billing on 11. 02. 2016 is 526 (30 scm) and 12. 04. 2016 is 601(75 scm). However, the actual reading on 12. 04. 2016 is 526 because we didn’t use Gas after 11. 02. 2016 reading. Please find attached herewith photo copy of Meter Reading for create new bill as per attached meter reading. Thanking you, SincerelyJaya Babu Mob No. 9958076989.

Reply
Igl Delhi Customer Service Care Phone Number 260221
Ms. Arti CallsApr 01, 2016

Ms. Arti On Phone To Igl Delhi Service
Dear Sir/Madam, I Arti Sharma trying to get modification bill of Ms Pushpa Mittal my employer from last ten days, but not getting any positive response i have tried all of your head office numbers and only getting reminder regarding payment. If i am not getting bill how can i make payment. Please look into the matter on priority basis. Kindly send bill on urgent basis @ [email protected] P No is 4000085043RegardsArti Sharma.

Reply
Igl Delhi Customer Service Care Phone Number 259861
Mr. S.k Gupta CallsMar 29, 2016

Mr. S.k Gupta On Phone To Igl Delhi Service
Hello Sir/Madam, This is to bring to your kind notice that instead of calling customer care many times, No one responded. My complaint is regarding the Bill payment at IGL. I paid the bill of rupees 1918. 92 dated as on 23. 3. 2016 by online payment against BP No: 4000258380 from ICICI Bank with Transaction Reference No: FHMP4374764037. After this online payment I am getting several reminders to pay the bill. Request you to kindly resolve the issue as payment has already been paid. Attaching the receipt for your early reference. Thanks, RegardsS. K Gupta9013134200.

Igl Delhi Phone Number Customer Care Service
Reply
Igl Delhi Customer Service Care Phone Number 257264
Mr. Gaurav Kumar CallsMar 09, 2016

Mr. Gaurav Kumar On Phone To Igl Delhi Service
I have initiated the online refund process on 14-August-2015 and got confirmation from the customer care around 20-aug-2015 that my documents has been received. As per them the maximum time to get the refund is two months. But that doesn't happen. I have resubmitted my documents for the refund of my security deposit on 29-Dec-2015 by hand to R. K. Puram main office. But till now there is no update on the refund. Then i visited the R. K. Puram office again on 17-feb-2016 as well and they are saying that your refund will come on the first week on March, but till now there is no update on this.

Reply
Customer care female
Ms. Deepali Gupta W/o Rajesh Gupta CallsFeb 19, 2016

Ms. Deepali Gupta W/o Rajesh Gupta On Phone To Igl Delhi Service
Sir

My complaint is regarding charging of bill again. I got my invoice number 100014251072 dt. 2/12/2015 in which i was asked to pay the previous bill amount (Rs. 507. 74) which i had already paid thru Axis bank cheque no 263743. I lodged a complaint in your customer care and got a complaint number 9900107294. I sent an e-mail also and got an assurance of resolving the issue soon. But now today i got a message again to pay the added bill of Rs. 962. I tried to contact your executives the whole day, but no-one attended the call. Please give me the detail of my bill. I am trying to attach my passbook photo which clearly shows that the said amount (508/-) has been debited from my account into IGL account, but your system is not accepting. Please do the needful at the earliest possible. I am very tensed on this issue. Today also i have e-mailed my request and passbook photo on your customer care
Rajesh Gupta
BP number is4000086319
mobile:9810360759.

Reply
Igl Delhi Customer Service Care Phone Number 254317
Mr. Amar Singh Rawat CallsFeb 12, 2016

Mr. Amar Singh Rawat On Phone To Igl Delhi Service
My BP number Is 7000095592. My PNG service was started in Oct-2015. But till date I have no received any bill and also request to please send meter reader also, no any meter reader came till date. I have mailed the grievance to the customer care cell many time and today i. E 12/02/02016 also again compaint number No 9900152143. But nothing as been done so far. Kindly resolve my issue at the earliest. Treat it urgent basis. Regards
Amar Singh Rawat
53, Ist Floor, Shiv Shakti Vihar, Sahibabad,
District- Ghaziabad (U. P)
contact number 9818489258.

Reply
Igl Delhi Customer Service Care Phone Number 253816
Ms. Sonali Soni CallsFeb 08, 2016

Ms. Sonali Soni On Phone To Igl Delhi Service
Dear Sir/Madam,

I am a resident of Mayur Vihar Phase one and my BP number Is 1000061707. The meter and the pipe have been installed at my residence however the PNG supply has not started. I have tried calling at the customer care numbers several times, but have not been able to get through. Kindly look into the matter at the earliest. Thank you
Sonali
B-34 Manu Apartments
Mayur Vihar Phase 1
Delhi -110091.

Reply
Igl Delhi Customer Service Care Phone Number 253373
Mr. Rajesh Mohite CallsFeb 04, 2016

Mr. Rajesh Mohite On Phone To Igl Delhi Service
Dear Sir/Madam our Business partner No. 1000157087 our meter is running fast. Current consumption is approx, 300 units previously our units used to be approx 30-35. Please check immediately the our meter installed in our premises. Our quarter number 193, Sector number three Pushp vihar, New Delhi-110017. Rajesh Mohite .

Reply
Igl Delhi Customer Service Care Phone Number 246656
Mr. Shashi Godiyal CallsDec 02, 2015

Mr. Shashi Godiyal On Phone To Igl Delhi Service
Please note that i am Shashi Godiyal bp no-5000007264 mobile 9871144719 noida i wrote many time through email to igl customer care due to registered my e mail ID [email protected] regarding bill amount, but till date customer care not registered my e mail please i do not know what is the png bill amount of my December 2015 so i requested to you registered my e mail and sen the bill dec2015 in my e mail as soon as possible.

Reply
Igl Delhi Customer Service Care Phone Number 245377
Ms. Shagufta Nasreen Bhat CallsNov 20, 2015

Ms. Shagufta Nasreen Bhat On Phone To Igl Delhi Service
My BP number Is 4000303575. My PNG service was started in August 2015. I have received bill of two cycles so far. I have submitted the screen shot of meter reading on the number provided. But, both the are estimated bills which is much more than the actual consumption. I have mailed the grievance to the customer care cell along with the screen shots of meter reading also and requested to provide revised bills. But nothing as been done so far. Kindly resolve my issue at the earliest. RegardsShagufta Nasreen Bhat Contact number 9868742241B-II/38 UDAP Colony Nehru NagarNew Delhic.

Igl Delhi Phone Number Customer Care Service
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Igl Delhi Customer Service Care Phone Number 242245
Mr. Prem Pancholi CallsOct 19, 2015

Mr. Prem Pancholi On Phone To Igl Delhi Service
Old portal login details will not work. The registration for the new login is not accepting the detail filled by me, why so happening, I have to pay my bill on line before the due date. Your helplines are so busy that no one could not get the call matured easily, Let me know the solution for this problem.

Reply
Igl Delhi Customer Service Care Phone Number 242236
Mr. Mukesh CallsOct 19, 2015

Mr. Mukesh On Phone To Igl Delhi Service
All phone are ringing or engage, but no body picks up, continuously puttin gon hold. This is very irritating. If some one in urgency than what he will do. Is this the service you are giving. I suggest to shut down all your nos. I request concern person to look inot this and streamline the process.

Reply
Igl Delhi Customer Service Care Phone Number 240982
Mr. Manoj Kumar Tripathi CallsOct 06, 2015

Mr. Manoj Kumar Tripathi On Phone To Igl Delhi Service
Dear Sir/Madam, I am very sorry to say that presently customer care services of your organization have become very poor. It is amazing. Your new developed website for making payments is not responding at all. A link was sent to me through mail on 28 September, 2015, but it could not be opened. I send the information via mail on 28 September, 2015, but it was not replied to me till date. Moreover, No body is responding on any Customer Care Numbers. I have tried so many times. I am shocked to see such poor services first time in so many years. In charge Complaint Receiving Cell, Nodal Officer and Appellate Authority all are not responding at given Telephone numbers i. E. 46074806, 46074811 and 46074801 respectively. I hope some needful will be done in near future.

Igl Delhi Phone Number Customer Care Service
Reply
Igl Delhi Customer Service Care Phone Number 240845
Ms. Urmila Barua CallsOct 05, 2015

Ms. Urmila Barua On Phone To Igl Delhi Service
Dear Sir/ Madam, This is my second complain since 3rd. Oct. My name is Mrs. Urmila Barua, residents of 162-B, Pocket-A2, Mayur Vihar, Phase-III, Delhi-110096. I have complained to relocate the gas pipe line in front my above said flat as I am doing face lifting of my flat. The work has all ready started there for you are requested to relocate supply line at the earliest because the pipe line work has slowed down. Your prompt action shall be highly appreciated. Thanking You, Urmila Barua, 9899925478.

Reply
Igl Delhi Customer Service Care Phone Number 240834
Mr. S C Pandey CallsOct 05, 2015

Mr. S C Pandey On Phone To Igl Delhi Service
I, s c pandey m. no. 9868124784, b p no. 1000056820, r/o 240 b pocket c mayur vihar ii delhi 91. requested for modification of my line on 26-09-2015. i have been informed that i g l engineer will visit on 03-10-2015 but till date no body visited my residence. there fore it is once again requested to visit my residence immediately and give the estimate and shift the line. s c pandey 9868124784.

Reply
Customer care male
Mr. Abhishek CallsOct 01, 2015

Mr. Abhishek On Phone To Igl Delhi Service
The attitude of IGL customer services is same or rather worst then what MTNL use to offer in 90's. In 2015, they are offering the worst customer experience and i am amazed to see them having Facebook page etc. HATS OFFI suggest people who haven't yet taken their connection to stay away and rather look for conventional approach or go for latest induction systems. My billing dispute remain unresolved even after one year of follow up and eventually they even disconnected my connection rather resolving the matter.

Reply
Customer care female
Ms. V.s.anjali Devi CallsOct 01, 2015

Ms. V.s.anjali Devi On Phone To Igl Delhi Service
For Making online payment, I am unable to login to IGL. I always used to login and make the payment online and now getting failed. I tried customer care number last three days and could not talk anyone, as there seems to be no option for. Could you please give me the correct number I can talk on get a replay. My Mobile No is 9868878072, 9990552698 and my Email ID is [email protected] and BP No. 4000335363, Name V. S. Anjali Devi.

Reply
Customer care male
Mr. Rajvir CallsSep 28, 2015

Mr. Rajvir On Phone To Igl Delhi Service
Dear concern, my name is Rajvir, my BP N;:7000057520this month I received bill 862/- Aprox. I have paid bill on 19/09/15 through HDFC credit card. Payment was deducted in my account. But as on 28/09/15 still its not updated. And I have seen into my IGL online account. There is no payment details. Please help me asp. Thanking youRajvir Contact number 7838565492BP number is7000057520.

Reply
Igl Delhi Customer Service Care Phone Number 238989
Mr. K. Haridasan CallsSep 21, 2015

Mr. K. Haridasan On Phone To Igl Delhi Service
For making online payment, I am unable to login to IGL. I always used to login and make the payment online and now getting failed. I tried customer care number many times and could not talk to anyone, as there seems to be no option for. Could you please give me the correct number I can talk on and get a reply. My mobile number Is 9868559593. K. Haridasan B. P. No. 4000142039.

Reply
Igl Delhi Customer Service Care Phone Number 236755
Mr. Vinod Sharma CallsAug 28, 2015

Mr. Vinod Sharma On Phone To Igl Delhi Service
Dear Concern, I have face a lots of problem related to our PNG connection in our premises (home), i have applied connection date at 12/11/2013, but till date. I have not use your services and lots of people use PNG services in our society many time give you complaint by written in your office and phone, but no one tack action as on date. I am sending you photograph near by my home which people(home) use a services please see and support. (BPNO) is 4000254586 for the domestic PNG connectionRegards Vinod Sharma Fc-113 GF shivaji Enclave RajorigardenNew Delhi-110027 0-9540029509.

Reply
Customer care male
Mr. Gulshan Gulati CallsJul 08, 2015

Mr. Gulshan Gulati On Phone To Igl Delhi Service
Complaint many times, regarding wrong bill generated. meter reading as on 30. 06. 15 was 649 but bill generated as meter reading 675. meter reading also submitted via whatsup but still bill has not been corrected. reading boy also misbehaved with daughter at home at the time of reading and he intentionally noted wrong meter reading just to harass us. please look into the matter and generate correct bill. see the bill history, since inception, never got a bill for more than rs. 700/-. i am not going to pay the wrong bill. so please correct the bill so that i can deposit the genuine bill. and also take action against the boy who note down the wrong bill. how can he harass the customer? matter is very serious. please take immediate action. waiting for your call. my telephone no. is 9811398899. regards, hoping an early action.

Reply
Igl Delhi Customer Service Care Phone Number 227091
Mr. Naveen Kumar CallsMay 01, 2015

Mr. Naveen Kumar On Phone To Igl Delhi Service
Dear TeamI had issued a gas connection on 04 Aug2013 and no bill was issued to me for about nine months despite his repeated requests. Then I received an inflated bill of hefty amount of Rs. 8340/- for Nine months. The complainant approached the office of the IGL in written several times with a request to rectify the faulty bill and also to set right the fast moving meter. Subsequently on 09. 5. 14, the complainant made a written complaint through registered A. D. But despite his several requestsTotal nine month bill amount is a 8, 340. 23 INR for Total 237 SCM.complaint MKT20141612994, MKT20141616511, MKT20141747217, MKT20141707638 MKT20141747222, MKT20141632405, MKT20141616511Naveen @ 9891005321.

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Customer care male
Mr. Binoj Pv CallsApr 03, 2015

Mr. Binoj Pv On Phone To Igl Delhi Service
Sir l have received a bill of Rs. 6787 and is very shocking because I never crossed the limits, and you can search my previous bills and find the truth, but according to meter the bill is correct, but how it happened please help us to find out the problem at the earliest.

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Customer care male
Mr. Anil Kumar Kapoor CallsMar 12, 2015

Mr. Anil Kumar Kapoor On Phone To Igl Delhi Service
B. P. No. 7000011961. Recd. Estimate Inv. 1000010881454 for 58 days for 20. 39 SCM charged in L-slab, another Estimate Inv. 1000011387375 for 71 daysfor 22. 62 scm in L-slab and paid. Today recd. Actual Retail Inv. 100011857312 for 57 days for 61. 99 scm. Charging 34 scm in L-slab and remaining 27. 99 scm in H-slab as if I have consumed huge 61. 99 scm in just 57 days. SIR, consider all three invoices Estimate and Retail simultaneaously for entire period from 9. 8. 14 to 10. 2. 15 i. E. Total 186 days. According to your regulations 36 scm png for 60 days is charged in L-slab and by calculating so the units for 186 days in L-slab comes to 111. six scm and only 14. four scm to be charged in H-slab wheareas you have charged 27. 992 scm in H-slab. Pl credit the difference amount of Rs. 291. 54(27. 992scm-14. four scm) to my next invoice. please Note estimated invoices are always adjusted at the time of making actual consumption invoices.

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Igl Delhi Customer Service Care Phone Number 219777
Mr. Brijender Kumar Bansal CallsFeb 28, 2015

Mr. Brijender Kumar Bansal On Phone To Igl Delhi Service
Dear sir/madam, My Account number is 7000063099. I have given my last payment on 13. 9. 2014. Same reading bill receive on 08. 1. 2015. Current bill received on 26. 02. 2015 and the reading of this bill is wrong, my current meter reading is 00162021 so please give me the correct bill according to last six months slabeattached meter photoMy complaint number is MKT20151878285Thanks and Regards, Brijander Bansal, 09811360744.

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Customer care female
Ms. Neelam Gupta CallsFeb 07, 2015

Ms. Neelam Gupta On Phone To Igl Delhi Service
I am getting estimated bills (BP number is 1000071071) since April 2014 onwards, partially due to our absence from Delhi and at times from home when you rep. Visits house for collecting meter reading. Shall be grateful, if the app. Date and time for next visit is indicated so that we make it sure to be at home or any other alternative procedure/ or I can send you the present meter reading for settlement. Kindly advise accordingly/ what is to be done best. Hope to hear soonest possible. ThanksNeelam Gupta 07/02/2015.

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Customer care female
Ms. Rani Malkani CallsJan 19, 2015

Ms. Rani Malkani On Phone To Igl Delhi Service
I am Rani Malkani. I applied for PNG connection on 25. 07 2014. My Mobile number is 9818825080. I was provided BP number 4000302011 on dated 11-10- 2014. I was contacting your local office at Anand Prabhat for help, but of no use. Already ninety days period is over, but i have not been contacted by any one from your office. Please provide me domestic pipeline connection. Smt. Rani Malkani20/48, Old Rajinder Nagar New Delhi-110060.

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Customer care male
Mr. Sanjeev Rathi CallsJan 19, 2015

Mr. Sanjeev Rathi On Phone To Igl Delhi Service
Dear sir/Madam, I am from Pratap Vihar Ghaziabad, recently I purchased a IGL connection, but due to root problem, my BPNO is 7000082605, the installation was not done. Actually they dig the pit on the wrong side, so installation was not done, so now how this problem will be resolved. Thanks.

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Customer care female
Ms. Shilpi Khanna CallsDec 17, 2014

Ms. Shilpi Khanna On Phone To Igl Delhi Service
I had applied for a PNG connection on 18 December 2013 and was registered on eight January 2014 vide registration number 2013156474 in the name of Dr. Puneet Khanna, resident of F-4, upper ground floor, Moti Nagar, New Delhi 110015, mobile number 9891455719. The payment was done vide cheque number 073947. The BPN number given to me is 4000266678. IGL has still not given me the PNG connection. I had contacted for the same on 21st of June 2014 and again on 28th of June 2014 for which a complaint number was given to me by Mr Abhishek on 28th of June 2014 (PRJ20141595426). I was informed that the matter would be settled by 23 of July 2014, but until now no action has been taken. Since then I have been talking to the customer helpline at least once every month. It is pathetic to know that it is already one year from the date of my application until today and we do not have a gas connection. Please do the needful soon.

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Customer care male
Mr. Mithileshwar Kumar CallsNov 18, 2014

Mr. Mithileshwar Kumar On Phone To Igl Delhi Service
Dear Sir,

It is very difficult to get your customer care number Long time waited and waited my call charges and have been trying for last 3-4 days, but not getting your customer care people. It is really non helping support at your end. I have my BP NO. 4000276448 and would like to submit bills but really not getting detail where to submit and how. Where is your counter to submit. Also would like to have some clarification before submitting bill, but really got irritated. Very difficult. Sorry

Thanking you,

MithileshwarKumar
9971041940, 9810307976.

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Customer care male
Mr. Dipak Majumdar CallsNov 14, 2014

Mr. Dipak Majumdar On Phone To Igl Delhi Service
Booked on 5/10/2014 vide Regn. Foli number 219175 against Reference number 2014272716, but the BP number has not yet been given till date in spite of repeated requests to M/s. MrfsIndia since IGL Customer Care numbers or the concerned personnel numbers are not connecting whenever tried. The booking was done at our RWA Office on 5th of October 2014. Kindly inform me the status.

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Customer care male
Mr. Er S I Siddiqui CallsNov 10, 2014

Mr. Er S I Siddiqui On Phone To Igl Delhi Service
Business partner number is 4000195880
complaint number Mkt is 20141745996 on dated 21.10.2014 at 10:30 am followed by personal visit at RK Puram Igl head office met one marketing executive Mr. Abhinav, phone number is 011-46074839. I told the actual gas meter reading 203.95 on 22-10-2014. In spite of all my efforts the latest invoice number is 100010872948 dated 30-10-2014 current reading 215.32 on 09-10-2014 as estimated reading. I am surprised to see this hotch potch on the part of Igl. Why you did not take cognizance of the actual reading, which is less (203. 95) than the estimated reading(215-32). While the estimated reading is dated 09-10-2014 and the actual reading taken by me is dated 22-10-2014. This is clearly an advertant folly and error on the part of Igl.

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Customer care male
Mr. Satya Prakash Jain CallsJun 02, 2014

Mr. Satya Prakash Jain On Phone To Igl Delhi Service
I applied for new png connection at 535, om apartment, phase-ii, pocket-ii, sector 14, dwarka, new Delhi in 2012. Bpo number Is 4000169280. Connection has not been installed till date inspite of repeated reminders.
I made a complaint to the customer care on 22. 05. 14, but all in vain. I have not been contacted till date and connection has not been installed till date.
Kindly get the connection installed immediately without any further delay.
-dr. Satya prakash jain
Tel. 011-22160066 (r)
0 8527460066(m).

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Customer care female
Ms. Rachna Sharma CallsOct 09, 2013

Ms. Rachna Sharma On Phone To Igl Delhi Service
My connection number is 7000000796 for IGL piped gas. I had made an online payment for Rs.813.77 on 05-Oct-2013 on IGL Website through credit card.

The same is not reflecting in my account. My credit card account has been debited. In my account the bill is still reflecting as unpaid.

Kindly help

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Customer care male
Mr. Nitya Nand Nautiyal CallsOct 08, 2013

Mr. Nitya Nand Nautiyal On Phone To Igl Delhi Service
I am residing in N-412, Sector-25, NOIDA. igl connections are being provided in our sector. My son had applied for a igl connection, vide application number 221723 alongwith tawo cheaques for ? 6,000/- through my society, JVSAS, Sector on 10/2/2013. Till date I have not heard any thing from your end. please guide me in this regard.
N.N. Nautiyal
Tel. number 9100873058/0120-425099
email: [email protected].com

i have been writing to you for the last one year, no reply from your. This is how igl works

Can I expect a reply from your end.

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Customer care male
Mr. SANJAY GUPTA CallsOct 08, 2013

Mr. SANJAY GUPTA On Phone To Igl Delhi Service
MY BPNO 4000229119.METER HAS BEEN INSTALLED ABOUT 15 DAYS AGO AT MY RESIDENCE, but THE CONNECTION FROM METER TO MY GAS STOVE IS STILL PENDING .THE PROBLEM IS THAT THE DISTANCE OF MY GAS STOVE IS ABOUT 2MTRS FROM METER INSTALLED BY IGL, but IGL IS PROVIDING ONLY 1.5MTRS WHICH IS NOT CORRECT. WE WANT IGL ARRANGE 2MTRS PIPE WHETHER FROM MARKET OR FROM CO. AND START THIS CONNECTION AT THEIR EARLIEST.

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Customer care male
Mr. VINOD GUPTA CallsSep 07, 2013

Mr. VINOD GUPTA On Phone To Igl Delhi Service
Our Group Housing Society "The Vasudhara CGHS Ltd, Plot number 1-B, Sector-22, Dwarka, New Delhi-110077 is facing hardship for want of PNG connection. Necessary pipelines were laid down and testing was done few month back, but no connections are provided. I my self mailed so many times to customer care, but not even acknowledged([email protected]). Will the concerned Officer look in to our need and oblige us?

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